Introduction

Welcome to Rubies, an online learning platform dedicated to providing quality educational content to learners worldwide. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services. By accessing our platform, you agree to the terms outlined in this policy.

Information We Collect

To provide you with the best possible experience, we collect the following information:

• Personal Information: This includes your name, email address, phone number, and payment details when you enroll in a course or sign up as an instructor.
• Usage Information: We collect data on how you interact with our platform, such as the courses you access, your quiz attempts, and your progress.
• Technical Information: This includes IP address, browser type, and device information to ensure optimal functionality of the platform.
• Cookies and Tracking Data: We use cookies to enhance user experience and track user preferences. You can manage your cookie preferences in your browser settings.

How We Use Your Information

Your information is used to enhance your experience and ensure smooth operation of the platform. We use your data for the following purposes:

• Account Creation and Authentication: To create your account and verify your identity.
• Course Access and Learning Progress: To give you access to enrolled courses and track your learning journey.
• Payment Processing: To facilitate payments for paid courses and instructor payouts.
• Customer Support: To provide timely support for any issues you encounter.
• Platform Improvement: To analyze usage data and improve the overall functionality of the platform.

Information Sharing

We respect your privacy and do not sell or rent your personal information. However, we may share your information with the following parties:

• Service Providers: We may share your data with trusted service providers to facilitate payments, manage notifications, and support platform operations.
• Legal Requirements: We may disclose your information if required to comply with legal obligations, such as responding to a court order or legal process.

Data Security

Your data security is a top priority. We employ industry-standard security measures, including encryption and secure server protocols, to protect your information. However, no method of transmission over the internet is 100% secure, and we encourage you to exercise caution when sharing sensitive information online.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on the platform. Cookies help us recognize your preferences and provide personalized recommendations. You can adjust your cookie preferences in your browser settings at any time.

Your Rights

As a user, you have the right to access, update, or delete your personal information at any time. You can do this by accessing your account settings or contacting our support team. Additionally, you can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or new features. When updates are made, we will notify users via email or an announcement on our platform. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at support@rubies.net. We are committed to addressing your concerns in a timely manner.